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Get the clarity you need about our process, success rate, timelines, and how we help you recover your Amazon account or listings.
We typically deliver your personalized Plan of Action (POA) within 48–72 business hours. For urgent cases, we offer an express 24-hour service (available at an additional fee).
We currently maintain a 90%+ success rate on first-submission appeals. Our success is based on:
Deep knowledge of Amazon’s internal review process
Legal and technical precision in writing POAs
No templates – every case is uniquely handled
We never use templates. Every POA is custom-written based on your specific case, documentation, and seller history. We focus on legal structure, clarity, and Amazon-specific language.
Yes. We are lawyers who specialize in Amazon legal matters. All documents are compliant with Amazon’s policies. We do not falsify or forge any documentation — we only use legitimate and defensible strategies.
If Amazon rejects the initial POA, we offer:
Free review and minor revisions
Option to upgrade to a completely new appeal strategy
Ongoing support to improve success odds
We also offer a dedicated Rejected Case Recovery service for prior failed appeals.
Absolutely. We support sellers in Europe, the US, Canada, Mexico, and beyond. We also offer multilingual POAs in Spanish, English, French, German, and Italian.
Once we review and approve your case, you can make the payment via Stripe, PayPal, or bank transfer. We accept transfers in both USD and EUR (depending on your country).
Since this is a legal and intellectual service, we do not offer refunds once the work has started. However, we’re committed to your success and will make necessary corrections until your case is resolved.
Yes, we offer direct 1-on-1 consultations (Spanish only). You’ll work with our internal team — no outsourcing or external writers.
Your case will be handled exclusively by our in-house legal team — not outsourced to freelancers or AI tools. You'll be supported directly by Rubén L., a lawyer specialized in trademarks and patents, and Cristina R., a lawyer experienced in Amazon suspensions and appeal strategies.
With over 750 cases resolved and a 90%+ success rate on first attempts, we deliver results that matter.